Privacy
THEBIGDIG.COM PRIVACY POLICY
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from thebigdig.com (the “Site”). We have created this privacy policy to demonstrate our firm commitment to your privacy and the protection of your information.
PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”. We collect Device Information using the following technologies: - “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org. - “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps. - “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site. Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information, email address, and phone number. We refer to this information as “Order Information”. When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.
HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to: - Communicate with you; - Screen our orders for potential risk or fraud; and - When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services. We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
SHARING YOUR PERSONAL INFORMATION
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout. From time to time, we may share your email and postal address information with carefully selected organization and partners. You may opt out of 3rd party communications at any time by emailing us at thebigdig at reevesintl.com. Transactional information submitted to us is only available to employees managing this information for purposes of contacting you or sending you emails based on your request for information, and to contracted service providers for purposes of providing services relating to our communications with you. Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
CHILDREN’S PRIVACY POLICY (FOR USERS UNDER 13 YEARS OF AGE)
What Personally Identifiable Information does The Big Dig collect from Children under the Age of 13? We do not collect personally identifiable information about children under the age of 13 unless such information is voluntarily provided as follows: - If the child emails an inquiry; in which case the information collected will only be used for the requested purpose and subsequently deleted. Any information provided by the parent regarding the child will only be used for the express purpose for which it was collected. What does The Big Dig do with Such Personally Identifiable Information? Is Such Information Shared? We only collect personally identifiable information in the limited cases described above. In these cases, we only use the personally identifiable information for the express purpose for which it was provided. It is not used for any other purpose, nor is such information shared with any outside companies and/or third parties. The only instances in which a child's personally identifiable information will be share is if Reeves is required to do so by law, to comply with requests from law enforcement agencies or the government, or to protect Reeves' rights, privacy, safety, operations and/or property. How can Parents Access, Change or Delete Such Personally Identifiable Information? At any time parents can review or have deleted their child's personal information or refuse to permit its further collection or use, by contacting our Customer Service department by telephone at 800-413-3348, via email at thebigdig at reevesintl.com or by mail at: The Big Dig Customer Service 14 Industrial Road, Pequannock NJ 07440.
BEHAVIORAL ADVERTISING
As described above, we may use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work. You can opt out of targeted advertising by using the links below: - Facebook: https://www.facebook.com/settings/?tab=ads - Google: https://www.google.com/settings/ads/anonymous - Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.
EMAIL MARKETING (FOR USERS OVER 13 YEARS OF AGE)
Our email marketing is permission based. If you received a mailing from us, our records indicate that: - you have expressly shared this address for the purpose of receiving information in the future ("opt-in"), or - you have registered or purchased or otherwise have an existing relationship with us. We respect your time and attention by controlling the frequency of our mailings. Each email sent contains an easy, automated way for you to cease receiving email from us, or to change your expressed interests. If you wish to do this, simply follow the SafeUnsubscribeTM or Update Profile links at the end of any email. You may also send us an email at any time at thebigdig at reevesintl.com.
DO NOT TRACK
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
YOUR RIGHTS
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below. Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
DATA RETENTION
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
CHANGES
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e mail at thebigdig at reevesintl.com or by mail using the details provided below:
TheBigDig.com
[Re: Privacy Compliance Officer]
14 Industrial Rd Pequannock New Jersey US 07440
----- Thank you.
This policy was created on March 2008 and updated in September 2018.
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from thebigdig.com (the “Site”). We have created this privacy policy to demonstrate our firm commitment to your privacy and the protection of your information.
PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”. We collect Device Information using the following technologies: - “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org. - “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps. - “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site. Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information, email address, and phone number. We refer to this information as “Order Information”. When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.
HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to: - Communicate with you; - Screen our orders for potential risk or fraud; and - When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services. We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
SHARING YOUR PERSONAL INFORMATION
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout. From time to time, we may share your email and postal address information with carefully selected organization and partners. You may opt out of 3rd party communications at any time by emailing us at thebigdig at reevesintl.com. Transactional information submitted to us is only available to employees managing this information for purposes of contacting you or sending you emails based on your request for information, and to contracted service providers for purposes of providing services relating to our communications with you. Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
CHILDREN’S PRIVACY POLICY (FOR USERS UNDER 13 YEARS OF AGE)
What Personally Identifiable Information does The Big Dig collect from Children under the Age of 13? We do not collect personally identifiable information about children under the age of 13 unless such information is voluntarily provided as follows: - If the child emails an inquiry; in which case the information collected will only be used for the requested purpose and subsequently deleted. Any information provided by the parent regarding the child will only be used for the express purpose for which it was collected. What does The Big Dig do with Such Personally Identifiable Information? Is Such Information Shared? We only collect personally identifiable information in the limited cases described above. In these cases, we only use the personally identifiable information for the express purpose for which it was provided. It is not used for any other purpose, nor is such information shared with any outside companies and/or third parties. The only instances in which a child's personally identifiable information will be share is if Reeves is required to do so by law, to comply with requests from law enforcement agencies or the government, or to protect Reeves' rights, privacy, safety, operations and/or property. How can Parents Access, Change or Delete Such Personally Identifiable Information? At any time parents can review or have deleted their child's personal information or refuse to permit its further collection or use, by contacting our Customer Service department by telephone at 800-413-3348, via email at thebigdig at reevesintl.com or by mail at: The Big Dig Customer Service 14 Industrial Road, Pequannock NJ 07440.
BEHAVIORAL ADVERTISING
As described above, we may use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work. You can opt out of targeted advertising by using the links below: - Facebook: https://www.facebook.com/settings/?tab=ads - Google: https://www.google.com/settings/ads/anonymous - Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.
EMAIL MARKETING (FOR USERS OVER 13 YEARS OF AGE)
Our email marketing is permission based. If you received a mailing from us, our records indicate that: - you have expressly shared this address for the purpose of receiving information in the future ("opt-in"), or - you have registered or purchased or otherwise have an existing relationship with us. We respect your time and attention by controlling the frequency of our mailings. Each email sent contains an easy, automated way for you to cease receiving email from us, or to change your expressed interests. If you wish to do this, simply follow the SafeUnsubscribeTM or Update Profile links at the end of any email. You may also send us an email at any time at thebigdig at reevesintl.com.
DO NOT TRACK
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
YOUR RIGHTS
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below. Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
DATA RETENTION
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
CHANGES
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e mail at thebigdig at reevesintl.com or by mail using the details provided below:
TheBigDig.com
[Re: Privacy Compliance Officer]
14 Industrial Rd Pequannock New Jersey US 07440
----- Thank you.
This policy was created on March 2008 and updated in September 2018.